Voice over Internet Protocol (VoIP) phones use the internet to make and receive phone calls. A small base unit connects your phone to the internet.
Once your system is connected, you can make and receive VoIP calls. Using a web page and login, you can customize the features, such as creating a Virtual Receptionist welcome message or adding new users.
The most significant difference between VoIP and landline phones lies in technology. Landline phones—which have not changed much since the beginning of the twentieth century—require an infrastructure of wiring and exchange hardware. By today’s standards, the landline phone technology is limited, allowing users to make and receive voice-only calls.
VoIP phones (also known as Internet phones and IP phones) work by turning your voice into data (also called data packets). Your digital voice data are then transmitted over the internet (similar to sending an email). If you’ve used providers like Menetalk, Skype or Zoom for business phone calls, you’ve used VoIP! VoIP Calls are made on your phone (connected to the internet with a network cable) or via computer using an app. When you make a call, the VoIP service provider routes the voice data packets between you and the other caller—all within a split second.
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